Frequently Asked Questions

Please read our FAQ before sending us a message.

What are the delivery charges for orders from the GOGYM?

Processing and Handling cost is $7.95 per order.  When you order multiple items, you only pay shipping once so you save BIG!  It’s a flat fee of $7.95 for your entire order!

Which payment methods are accepted in the GOGYM?
We accept credit the credit cards VISA, MasterCard, Discover,American Express.We also accept PayPal and Venmo.
How long will delivery take?

We process each order within 24-hours and delivery is 5-7 business days from when it is shipped.

How secure is shopping in the Online Shop? Is my data protected?
You data is protected.  If you look at the URL or web address, you will notice a “padlock” in front of our website name.  This is a universal symbol that means we have taken the precaution of securing out website with the appropriate security.
What exactly happens after ordering?

We process your order and our fulfillment team will package and ship to the “ship to” address you specify.  You will receive an email that indicated your order was shipped and it includes a tracking number for you to follow the ship process.  Once you get your order, you’ll want to make sure you have the items you ordered. 

Do I receive an invoice for my order?
Yes. You will get an email notification immediately upon a successful order transaction.  You will get a second email when your order ships.   In both cases, you will have an order number included for your reference.

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